← Help

Who gets the restock emails

How a request finds the right inbox when you have groups, team members and more than one property.

What it is

A request is for a property. If that property sits in a group with an alert email, the request goes there. It also reaches the people on your account who follow that property, which you set per person on the People page. If nothing else applies, it reaches the account's admins.

How it helps

Put the properties one person handles into a group, then set that person to follow only that group. They get their market and nothing else. A group can carry its own alert email, which covers the person who orders but is not on your Restock account.

What to be aware of

If someone is not getting requests, check what they follow on the People page, then check the property is in the group you think it is on Property Details.

Still stuck? Email support@stayrestocked.com and say what you were trying to do. A screenshot helps.

Straight from your cleaner to your cart. Stay Restocked.